Privacy Policy

Your Privacy
Matters to Us

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1. Introduction

Welcome to Inkam ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital distribution platform, website (inkam.app), mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Business name and details (for partners and agents)
  • Physical address or location
  • National ID or business registration details
  • Payment and banking information

Automatically Collected Information

When you use our Services, we may automatically collect:

  • Device information (device type, OS, IDs)
  • Log information (access times, pages viewed, IP)
  • Location data (with your consent)
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services
  • To process agent registrations and verify identities
  • To facilitate digital product distribution and transactions
  • To communicate with you about updates, promotions, and support
  • To process payments and commissions for our agent network
  • To analyze usage patterns and optimize user experience
  • To detect, prevent, and address fraud and security issues
  • To comply with legal obligations and enforce our terms
  • To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Business Partners

We share relevant information with our digital business partners to facilitate product distribution, order processing, and campaign execution.

With Service Providers

We engage third-party service providers to assist with payment processing, analytics, communications, and hosting.

For Legal Compliance

We may disclose your information when required by law, regulation, legal process, or government request.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure with access controls
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Incident response procedures for potential breaches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process the information
  • Applicable legal, regulatory, and contractual requirements
  • The potential risk of harm from unauthorized use or disclosure

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

Access: Request a copy of your data
Correction: Fix inaccurate info
Deletion: Request data deletion
Objection: Object to processing
Portability: Transfer your data
Withdraw Consent: Stop specific processing
Opt-out: Unsubscribe from marketing

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our Services
  • Analyze and improve platform performance
  • Deliver relevant content and advertisements

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

9. Third-Party Links

Our Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Transfers

Inkam operates primarily in Bangladesh. If you access our Services from outside Bangladesh, your information may be transferred to and processed in Bangladesh, where data protection laws may differ from those in your country. By using our Services, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy and updating the date. Your continued use of our Services constitutes acceptance.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍Office Address

House: 654, Road: 09, Avenue: 04,
Mirpur DOHS, Dhaka 1216,
Bangladesh

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By using Inkam's Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.